All your questions answered
The essentials
6 matching answersI already have a phone and Wi-Fi. Why would I need Oak1?
Your phone gives you apps. Oak1 gives you a companion that knows you.
It remembers what matters: the people in your life, your routines, your preferences and the things you’ve talked about before, so every conversation picks up where you left off.
Take a doctor’s appointment. The day before, Oak1 reminds you and offers to arrange your ride, ready for your approval. During the visit, it can take notes for you. Afterwards, it helps order your prescription and reminds you when it’s time to take your medicine. And if you later wonder, “What did the doctor say about my knee?”, just ask.
With its camera, it sees what you see, so you can hold up a letter or a menu and simply ask. And it’s always up for a good conversation.
Oak1 works alongside your phone, connecting through your Wi-Fi or hotspot, and it stays with you, hands-free, wherever your day takes you.
See how Oak1 worksWhat difference would Oak1 make to my day?
Think of Oak1 as a personal AI that’s there to make your everyday life easier, more interesting, and more connected.
Get everyday things done. Need to arrange a ride, order groceries, manage a refill, or plan an outing? Just ask Oak1. It can help you work through errands and everyday tasks without juggling multiple apps.
Stay on top of your health and routines. Keep track of medications, appointments, daily routines, and important health information, with timely reminders and helpful check-ins.
Figure things out as you go. A TV that won’t cooperate, a confusing phone screen, an unfamiliar bill, or an appliance you can’t figure out? Show Oak1 what you’re looking at, and let it guide you step by step. It can also remember names, conversations, and little details you’d rather not keep track of yourself.
Make every day more interesting. Catch up on the news, discuss stock markets, explore history or spirituality, enjoy your favorite music and audiobooks, or challenge yourself with trivia and word games. Oak1 gets to know your interests, so conversations can become more personal over time.
Stay close to the people who matter. Call loved ones, remember birthdays, reconnect with old friends, discover activities nearby, and share updates with family, even when they live far away.
The best part? Oak1 is a wearable you can simply talk to, wherever your day takes you. Less time managing the little things, more time enjoying what matters to you.
Explore life with Oak1How does Oak1 benefit my loved one and our family?
Oak1 helps your loved one stay independent, engaged, and connected. Whether it’s arranging a ride, managing medications and appointments, figuring out a confusing phone screen, or remembering everyday details, they can simply ask Oak1 for help in their preferred supported language.
They can also explore their interests, enjoy meaningful conversations, and stay connected with family and friends.
For you, it means greater peace of mind knowing they have support throughout the day, even when you’re not around. Oak1 can also help keep you in the loop with updates they choose to share, while keeping them in control of their privacy and independence.
Explore connection & independenceWhy pay a subscription for a personal AI?
Think about how many little things come up in your day. A phone that won’t cooperate, an appointment to schedule, a prescription to refill, a confusing letter, or an errand you’ve been putting off. None of these is a big problem, but together they take up time, attention, and energy.
Imagine having a personal assistant you can simply talk to, whenever something comes up. Someone who remembers your preferences, helps you get things done, keeps track of the details, and guides you through unfamiliar situations, without having to ask family or friends for help.
And that’s just the practical side. Oak1 also brings more to look forward to: interesting conversations, news and ideas worth exploring, music you love, games that keep you thinking, and little nudges to stay connected with people who matter.
Your subscription isn’t just for an AI device. It’s for an ongoing personal service that helps you stay independent, healthy, curious, and connected, while taking everyday worries off your mind.
And unlike a service you use occasionally, Oak1 is right there with you, ready whenever you need it.
Purchases such as groceries, rides, and medicines are charged separately.
Explore the plansHow much does Oak1 cost? How much do I pay now?
Oak1 is currently available at an early-bird price of $249/year, down from the regular price of $399/year.
To reserve yours, you only pay a $50 refundable deposit today. The remaining $199 is due when your Oak1 ships. Your deposit is included in the $249 price, not an additional charge.
Oak1 Atelier, our premium edition, is priced at $10,000, including three years of subscription. You pay $5,000 to reserve and the remaining $5,000 at shipping. After the first three years, the subscription renews at $399/year.
All prices are in USD. You’ll see the applicable subscription renewal terms before payment.
See pricing & reserveWill I have access to future upgraded devices?
Yes. We plan to offer existing Oak1 users opportunities to upgrade to newer hardware as it becomes available. Upgrade options, eligibility, pricing, and timelines will be shared when announced. Hardware upgrades are not included in your current subscription.
Who is behind Oak1?
Oak1 is built by Careflick, Inc., a San Francisco-based company founded by Abhishek Mohanty, Himanshu Maharana, and Monika Dubasi, bringing together deep expertise in senior care, artificial intelligence, and consumer technology.
Abhishek brings over 8 years of experience building and operating senior living and memory care communities. Himanshu spent 9 years at IBM working on cutting-edge AI and machine learning technologies. Monika has built consumer electronics businesses at Flipkart and operationalized global consumer brands.
Together, we’ve spent over 10,000 hours in conversations with older adults through our earlier AI products and community programs, learning firsthand about their everyday needs, aspirations, and challenges.
Oak1 brings together this experience with something deeply personal: our shared belief that growing older should mean more freedom, curiosity, and connection, not less.
Meet the teamIs Careflick an elder care agency?
No. Careflick is a technology company building personal AI solutions to help older adults live more independently, stay healthy, remain curious, and feel connected. While Oak1 can complement the support of family members and caregivers, it does not replace professional caregiving, hands-on medical care, or emergency services.
Has Careflick worked with older adults before?
Absolutely! Our products are built on years of firsthand experience working with older adults.
We’re an active part of the AgeTech ecosystem in the US and India, and provide AI-powered care management software for senior living communities and home care agencies.
Through our earlier AI products, we’ve enabled over 10,000 hours of conversations with older adults and engaged with 1,000+ seniors through community programs. We’ve collaborated with organizations including Atria Senior Living, Los Altos Community Center, Mountain View Senior Center, and other senior communities across the Bay Area.
More importantly, we don’t just build for older adults; we build with them. Through our Senior Internship Program, older adults work alongside our team, test new experiences, share candid feedback, and actively shape our products. We stay closely connected with our community, continuously listening, learning, and involving them as our products evolve.
Oak1 brings together this experience and the voices of the people we’re building for.
See our work in the communityCan I see Oak1 in action before buying?
Yes. Our media and events page shows demonstrations and community sessions. Contact us with the task you want to see, such as arranging a ride or understanding a letter, and we can discuss a demonstration. We’ll identify which parts use a connected service and whether that service supports your location.
Explore demos & eventsIs Oak1 shipping today, or am I reserving a future product?
You are reserving an upcoming product, not buying an in-stock unit. We currently plan to begin shipping in January 2027. For standard Oak1, you reserve with $50 and pay the remaining $199 at shipping under the current early-bird offer. We do not automatically charge that remaining balance.
View current reservation detailsWhy choose Oak1 instead of another AI gadget?
We combine four things in one wearable: conversation, a camera for what you show it, memory of the context you share, and coordination through supported services. For an older adult, that means fewer steps to arrange a ride, understand a bill, or prepare for a visit. We also support pendant and clip-on wearing, 15+ languages, and reminders based on shared routines.
Explore how Oak1 worksI am not comfortable with apps. Will I be able to use it?
You can start with a sentence: “I need a ride home,” “Explain this letter,” or “Remind me at eight.” Oak1 uses voice for requests and its camera when you want to show something. We remove the need to learn a separate app for each supported task. Initial setup still includes connecting the network and authorizing any accounts you want Oak1 to use.
Does Oak1 replace my smartphone?
Oak1 replaces many of the steps you currently do on your phone. Ask for your usual ride, show it a letter, or set a reminder through conversation rather than finding the right app and tapping through menus. We still use a phone where needed for setup, internet access away from Wi-Fi, or account approvals.
Will it remember my usual places and preferences?
Yes. You can share your home address, regular destinations, ride preferences, usual groceries, and dietary preferences. Oak1 uses that context in later requests, so “a ride home” or “my usual coffee” has meaning. We rely on the information you provide. Tell Oak1 when something changes and review important booking or purchase details before approval.
See errands with Oak1Can it explain a phone screen, letter, or bill?
Yes. Show Oak1 the item and ask a specific question, such as “When is this bill due?” or “What do I tap next?” The camera provides context for a spoken explanation. We still ask you to verify payment amounts, account details, and form entries against the original. Keep passwords and one-time codes private.
Explore daily assistanceCan it understand my accent or speak my language?
We support natural conversations in 15+ languages, including English, Spanish, Hindi, Tamil, Telugu, Odia, Marathi, and Gujarati. You can request a task in your preferred supported language. Accent, background noise, and the task can affect recognition. If a particular dialect is essential, ask us to demonstrate that dialect before you reserve.
Is it only for someone who needs care?
No. You can use Oak1 for planning, rides, groceries, music discovery, word games, creative writing, and exploring an interest. We built the experience around older adults who want to stay independent, curious, and connected. You do not need a caregiver or a medical condition to use it.
Explore daily engagementI live in the US and my parents live in India. Will it work for us?
For a parent in India, the relevant setup is their internet connection, language, accounts, and local services. Paying from the US does not automatically enable US services in India. We can assess the setup against your parent’s city and the tasks they need.
Can my family see my conversations with Oak1?
No. Your conversations with Oak1 are private. Your family cannot automatically access them, even if they purchased Oak1 for you.
You’re in control of what you choose to share. Any family-sharing features will be based on your permission, so you can stay connected with loved ones without giving up your privacy or independence.
Can Oak1 help me stay connected with family while maintaining my independence?
Absolutely. Oak1 helps you stay close to loved ones on your own terms. Whether it’s remembering birthdays, planning time together, making a call, or sharing an update, Oak1 makes staying connected easier.
You decide what to share, when to share it, and with whom. Your family doesn’t automatically get access to your conversations or daily activities, so you can enjoy greater connection without compromising your privacy or independence.
Explore making connectionsMy parent lives alone. Is Oak1 a substitute for someone checking in?
No. Oak1 can provide conversation, reminders, and coordination, but we do not provide a person watching over your parent. It does not replace agreed calls, visits, hands-on care, or an emergency alert service. Keep those arrangements in place if your parent relies on them.
What if my parent does not want another device?
We suggest trying one task they already care about, such as explaining a letter or arranging a ride. Let them choose the language, wearing style, and whether they want to use it. Oak1 should give them more control over their day. We do not recommend buying it as a way to monitor someone who does not want it.
Can someone with memory difficulties use it?
Oak1 can provide reminders and recall information the person has shared. We do not offer dementia treatment, supervision, or a guarantee that instructions will be followed. If someone has difficulty understanding instructions or consenting to use, a caregiver and their care team should assess whether the device is suitable.
Can Oak1 help me manage my medications and health records?
Yes. Oak1 can remind you when it’s time to take your medications, check whether you’ve taken them, and help you stay on top of your daily health routines.
With your permission, Oak1 can also connect to supported Electronic Health Record (EHR) systems, where available, to access relevant medication information and help keep your care details organized in one place.
Oak1 helps you manage your routines but doesn’t replace your doctor or pharmacist for medical advice, prescription changes, or treatment decisions.
Explore health routinesCan it order a refill or book a doctor appointment?
We support coordination through participating services. For an appointment, the task needs the provider, reason, availability, and your confirmation. For a refill, it needs a supported pharmacy, your account authorization, and a valid prescription where required. A service connection does not bypass clinician approval, pharmacy rules, or appointment availability.
Can it bring my medical records together?
With your permission, a supported record connection such as Epic/MyChart can provide context about visits, medications, and care history. We use that context alongside information you choose to share. Access depends on the particular provider and account. We do not have automatic access to every hospital record.
Explore connected servicesDoes it measure blood pressure or automatically track what I eat?
Oak1 does not measure blood pressure. You read it the result from your monitor, and it can save the reading. To log a meal, show the plate and explain what you are eating. We use what you provide; meal recognition can be inaccurate and cannot confirm ingredients, allergens, or food safety.
Can it prepare me for a doctor visit?
Yes. Tell Oak1 how you’ve been feeling and what you want to ask. Before the visit, it can organize those notes into a short summary and question list. Afterward, you can discuss the instructions and set reminders. We ask you to check the summary for accuracy and obtain permission before recording a consultation.
See visit preparationCan I use it for an emergency or a fall?
No. We do not offer Oak1 as a fall detector, medical alert device, or monitored emergency service. Do not rely on it to detect a fall or dispatch responders. Use your phone, dedicated alert device, or existing emergency plan for urgent assistance.
Is Oak1 listening or recording everything all day?
Oak1 is designed with your privacy and control in mind. It will come with a range of easy-to-use controls, including a private mode, so you can choose when to pause the experience and manage what information you share.
You’re always in control of what you choose to share and with whom. Your Oak1 will also come with clear instructions to help you understand and manage its privacy settings in different situations, so you can use it with confidence and peace of mind.
What happens to my voice, photos, and health information?
Your privacy and security are a top priority. Oak1 follows HIPAA-compliant data handling practices, with encryption, secure storage, and strict access controls to protect your personal information.
The information you choose to share is used to provide and personalize your AI experience, helping Oak1 understand your needs and remember what matters to you.
Your information remains private, and you’re in control of what you choose to share.
Can Oak1 make purchases or spend money without my permission?
No. You’re always in control of your spending. Oak1 can help you book rides, order groceries, or make other purchases, but it will ask for your approval before completing a transaction.
You’ll be able to review the details, including prices and any applicable fees, before confirming. Oak1 may remember your preferences to make future purchases easier, but the final decision is always yours.
Does Oak1 need an internet connection?
Yes. Oak1 uses the internet to power its AI capabilities and connected services. It comes with Wi-Fi and Bluetooth connectivity, so you can connect it to your home Wi-Fi or use a compatible smartphone’s hotspot when you’re on the go.
An active internet connection is required for most of Oak1’s features to work.
Can I use Oak1 outside my home?
Absolutely! Oak1 is designed to go wherever you go. Wear it as a pendant or clip it to your clothing, whether you’re out for a walk, running errands, traveling, or meeting friends.
Oak1 connects through Wi-Fi or a compatible smartphone’s hotspot, so you can continue using it wherever you have an internet connection.
How often will I need to charge Oak1?
Oak1 is designed to last a full day on a single charge, so you can go about your day without worrying about running out of battery. When it’s time to recharge, USB-C fast charging can get you up to 80% in just 30 minutes.
Battery life may vary depending on how you use Oak1, including conversations, camera use, and connectivity.
Can I use Oak1 with earphones or hearing aids?
Yes! Oak1 connects to compatible Bluetooth earphones and hearing aids, so you can enjoy conversations comfortably and privately. You can also use Oak1’s built-in speaker whenever you prefer.
Compatibility with hearing aids may vary by brand and model, so we recommend checking that your device supports a compatible Bluetooth connection.
Is Oak1 comfortable, waterproof, and easy to wear?
Absolutely! Oak1 is designed to be lightweight, comfortable, and easy to wear throughout the day. You can wear it as a pendant or clip it to your clothing, whichever suits you best.
It’s also splash- and sweat-resistant, so you can wear it confidently during everyday activities. Just remember to take it off before showering or swimming, as it isn’t designed to be submerged in water.
What if my Oak1 stops working, gets lost, or needs repair?
We’re committed to providing reliable support throughout your Oak1 experience. If your device stops working or needs repair, our customer support team will help you explore the available troubleshooting, repair, or replacement options.
Warranty coverage, repair services, and replacement terms will be provided at the time of purchase. Lost or damaged devices may be eligible for replacement at an additional cost, depending on the applicable terms.
Can I take it between India and the US?
The device’s internet connection and your connected services both need to work where you travel. A pharmacy account, prescription, payment method, or local ride service may not transfer between India and the US. We have not confirmed every cross-border service or warranty arrangement. Check the specific services and destination with us before relying on them abroad.
Is the $50 deposit extra, and is it refundable?
No, the $50 is not an additional charge. It’s a fully refundable reservation deposit that’s included in your $249 early-bird price.
You pay just $50 today to reserve your Oak1, with the remaining $199 due when your device ships. We won’t charge the balance without your approval.
If you change your mind, you can request a refund of your deposit in accordance with our reservation terms.
If I reserve Oak1 at the early-bird price, will I keep that rate for future years?
Yes! Our early-bird offer locks in your annual subscription at $249/year, compared to the standard $399/year.
The $249 includes your Oak1 device and your first year of AI service, with no separate device purchase cost. You pay just $50 to reserve today and the remaining $199 when your device ships.
From the second year onward, your subscription renews at the same discounted rate of $249/year for continued access to your personal AI service. There’s no need to purchase the device again.
What does Oak1 Atelier include?
For $10,000, you receive Oak1 Atelier’s fine-jewelry version and three years of the same personal AI subscription used by standard Oak1. After those three years, the subscription is $399/year. You reserve with $5,000 and pay $5,000 at shipping. We currently offer the Atelier reservation for delivery in the US; third-party purchases remain separate.
Explore Oak1 AtelierAre shipping, taxes, and third-party charges included?
Oak1 comes with free shipping, and all applicable taxes are included in the price. No surprises at checkout!
Everyday services you access through Oak1, such as booking rides, ordering groceries, or purchasing medicines, are charged separately by the respective providers.
You’ll always have the opportunity to review and approve these costs before confirming a purchase, so you’re fully in control of what you spend.
Can I cancel my subscription, and what happens if I do?
Yes. We want you to enjoy Oak1 because it adds value to your life, not because you’re locked into a subscription.
If you change your mind after reserving, you can request a full refund of your $50 deposit. Once you’re using Oak1, you can choose not to renew your annual subscription.
Your personal AI assistance and connected services require an active subscription, so some features may no longer be available when your plan ends.
We’ll clearly explain the cancellation process, applicable return policies, and what happens to your device before you complete your purchase.
What happens if shipping is delayed?
We’re currently planning to ship our first batch of Oak1 devices in January 2027. If there are any changes to the shipping schedule, we’ll keep you informed and share an updated delivery timeline. Your remaining balance will only be requested when your device is ready to ship, and you’ll have the option to proceed or request a full refund of your reservation deposit.
Looking for something else? Choose a topic above, or search in your own words.
Just ask us.
We’re happy to talk through what matters to you.